Privacy policy

The controller of the data you provide us with is V3R Vialid3r, SAS with registered office at 26 rue Bosquet, 75007 Paris, France, with contact email ctc@vialid3r.com.

We only process the data necessary for the following purposes:

• ›Contact and diagnosis form: name, company, email, phone and message, to handle your request and prepare a proposal.
• ›Newsletter: your email address, if you agree to receive it (a box you tick yourself, not pre-ticked, in the forms), to send you our periodic newsletter. You can withdraw your consent at any time via the unsubscribe link in every email.
• ›Miembro Vialid3r: project data and data of users authorized by the client, to provide the tracking and support service through the member portal.
• ›Communications: if you write to us, we keep a record to maintain continuity in the relationship.

The processing is based on your consent (forms), on the performance of a contract or pre-contractual measures (proposals and projects), and on the legitimate interest of responding to your communications.

We retain the data for as long as the relationship lasts and, afterward, for the legally required periods (tax and liability). Contact data with no contractual relationship is deleted once it is no longer necessary.

We do not disclose your data to third parties except where legally required. We rely on technology providers acting as data processors (hosting, email, internal tools), with data hosted within the European Union and contracts compliant with Article 28 of the GDPR.

You may exercise your rights at any time by writing to ctc@vialid3r.com, attaching proof of identity:

• ›Access, rectification and erasure of your data.
• ›Restriction of or objection to processing, and data portability.
• ›Withdraw consent given, with no retroactive effect.
• ›Lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL, cnil.fr) or, if you reside in Spain, with the Agencia Española de Protección de Datos (AEPD, aepd.es).

We apply technical and organizational measures to protect your data: encrypted, logged access, hosting within the European Union (Hetzner Online GmbH) and, when the project requires it, a non-disclosure agreement (NDA) signed from the very first exchange.